Total control of customer's equipment, information and job history.

The communication with the client will improve considerably. You will have the list of pending orders due to missing components.
When those components arrives, you will get the list of pending orders due to that component, optimizing the time of your personnel.

Once an equipment is registered, the customer can directly request a repair of it by entering to the system with a user/password combination, minimizing the intervention of your company's staff.