General Repair Service and Field Service Management Software
Easy and Efficient
Boost your Earnings
Satisfied Customers
Affordable
Always Available
From any device
Desktop Computers
Tablets
Mobile Phones
Safe, Strong and Reliable
Integrated with your website
Receive only productive calls
Constant updates
Free Demo
RSS is a web-based or cloud application that allows you to manage any kind of field service company and service companies of any kind, because it is fully customizable. Being online, the information is updated in real time, and it can be accessed from any computer or device connected to the Internet.
On the other hand, customers also have the ability to access to the system , with its own password. They are able to see jobs history, pending orders, estimates and quotations, etc. as well as to request services, significantly increasing the productivity and earnings of the company.
In addition, any other type of orders can be handled with our software, although there is no material or equipment provided by the customer (products, parts, services, etc.).
Discover the key features that make our software the best solution for technical service management.
Designed to ensure stability and security in all operations.
We are available to assist you at any time.
Capture and store images of orders and work progress.
Register electronic signatures from clients for enhanced security and convenience.
Manage different permissions according to each user's role in your organization.
Manage and control your stock in real time, avoiding shortages and optimizing resources with clear reports for strategic decisions.
Measure service quality through customizable surveys, collecting key feedback to improve and retain clients.
Professional reports and intelligent analysis to optimize your business management. (Optional Module)
Track your technicians' real-time location for more efficient assignments. (Optional Module)
All information up to date, Works History, Estimates and Quotations History, Invoices History, Equipment or materials, Payments Statements
More InfoWork Orders and Products Orders, Status Changes and Additional Comments of Work Orders, Work Orders Printing, Missing Components, Access from Mobile Devices.
More InfoEstimates, Invoices, Instant Communication with Customers.
More InfoDo you want detailed reports on your company's performance and productivity?
More InfoWould you like your clients to request your services, view the status of their work orders at any time, or approve estimates directly from a portal without needing to call your company?
More InfoCustomize the software according to your needs, Integrate this application with your Website.
More InfoWould you like to know the activity and performance of your technicians and potentially their location for on-site jobs?
Do you want to reduce the time lost on administrative tasks?
Do you want to optimize the management of your technical service company?
The company receives the material to be repaired or the service requested and the job is performed in the company. The request is received from the customer by telephone, personally or directly from Repair Service Soft Customers Platform, accessing their own password.
Thus, although the system is available for use on mobile devices, It is usual to work on desktop computers for a better comfort.
The company receives the service requests from the customers by telephone, personally or directly from Repair Service Soft Customers Platform, accessing their own password. The work is done in the client's home, office, etc.
In this case, work orders are assigned to technicians who will go to customer's location. In that place , work orders will be filled in with additional information, comments, etc., from a tablet or mobile phone. The main database will be updated in real time.
Login to the Customer's Platform (Jobs History, Estimates, Payments, etc). If you are a customer of a field service company, contact them to get your access credentials.
Staff members login. For technical and administrative personnel of Field Service Companies.
